What are the challenges with text-to-9-1-1 service?
  • As with all text messages, Texts-to-9-1-1 may take longer to receive and respond to than a voice call, does not provide the location of the texter and could be received out of order, or may not be received at all.
  • Text GPS location information is not equal to current wireless location technology.
  • Voice calls are real-time communication and Text-to-9-1-1 is not.
  • Pictures or videos cannot be received by 9-1-1 at this time. If you include anyone else on your Text-to-9-1-1 it may not be received by 9-1-1.
  • At this time translation services for Text-to-9-1-1 are not available; please text in English only.

Show All Answers

1. Can I Text-to-9-1-1?
2. When should I text 9-1-1?
3. How do I text to 9-1-1?
4. Is there a charge to text-to-9-1-1?
5. Can I text to 9-1-1 in languages other than English?
6. How will I know if 9-1-1 received my text?
7. What are the challenges with text-to-9-1-1 service?